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Privacy Policy

Last updated: January 2025

Welcome to Cognitype. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, in accordance with the Personal Data Protection Law (UU PDP) and applicable laws and regulations in Indonesia.

1

Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Data: When you register, we collect information such as your name, email address, and other contact details. If you subscribe to a paid plan, we also collect billing information such as company name, address, and phone number.
  • Transaction Data: We work with third-party payment service providers (Midtrans) to process your payments. We receive transaction confirmation data, but we do not store your credit card or bank account details.
  • Generation Content Data: We collect and store data you provide for the article creation process, including topics, keywords, briefs, and generated articles. We also collect process metadata such as the AI model used and duration.
  • Usage Data: We automatically collect information about how you use our services, including IP address, browser type, pages you visit, and access times.
  • Cookies and Tracking Technologies: We use cookies to track activity on our service and store certain information to improve your user experience.
2

Information Usage

The information we collect is used for the following purposes:

  • To provide, operate, and maintain our services.
  • To process transactions and manage your subscription.
  • To communicate with you, including sending service updates, security alerts, and support messages.
  • To improve and personalize our services, including analyzing usage trends.
  • For legal and regulatory compliance purposes.
  • The content data you provide is only used to generate articles as per your request and is not used to train third-party AI models without your explicit consent.
3

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: We will ask for your consent before processing data for specific purposes.
  • Contract Performance: Data processing is necessary to fulfill our contractual obligations to you (e.g., providing the service you subscribed to).
  • Legal Obligation: We may be required to process your data to comply with laws and regulations.
4

Data Sharing

We do not sell or rent your personal data. We only share your information with third parties in the following situations:

  • Service Providers: We may share information with third-party vendors who help us operate our services, such as payment providers (Midtrans), hosting providers, and AI model providers. These parties are bound by confidentiality obligations.
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests from government authorities.
5

Your Rights

In accordance with the Personal Data Protection Law (UU PDP), you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of your personal data that we hold.
  • Right of Correction: You have the right to request that we correct inaccurate or incomplete personal data.
  • Right of Erasure: You can request that we delete your personal data under certain conditions.
  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time.

To exercise these rights, please contact us using the contact information provided below.

6

Data Security

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to strictly comply with legal, accounting, or reporting requirements.

8

International Transfer

Your data may be transferred and processed in countries other than Indonesia where our service providers operate. We will ensure that such transfers comply with applicable laws and that your data remains protected with equivalent standards.

9

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and, if the changes are significant, via email.

10

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

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